Missed Call Text Back
Missed Call Text Back is an automated SMS that fires the moment a caller hits your voicemail. It captures the lead before they hang up and dial the next business on Google. Done well it recovers 20 to 40 percent of missed calls into booked jobs, often within minutes.
Why it works so well
Service business buyers are impatient. If you do not answer, they call the next listing in the search results within 60 seconds. A text back interrupts that loop with a polite reply that buys you time and signals professionalism.
It also opens a conversation in the channel the customer is already on. Most prefer texting to voicemail tag, especially for first contact. We see reply rates of 35 to 55 percent on a well-crafted first message.
Message templates that work
Hi, this is the team at Acme. Sorry we missed your call. Are you looking for a quote on plumbing or an emergency repair? Reply YES or call back at this number and we will help right away. Short, specific to your services, and gives them a fast way to respond.
Avoid corporate scripts that sound like a chatbot. The whole point is to feel human and immediate. Most setups include a follow-up sequence at 30 minutes and 4 hours if no reply, which captures stragglers.
Ready to talk?
We will deploy Missed Call Text Back on your business in under a week, with your scripts and a callback workflow. Includes one revision and a 30-day performance review.
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